What if I need help paying my utility bills?
If you need help right away because you’re going to lose your electricity or gas service, you might be able to get emergency help paying your bills. Click here for more information.

If you need helping paying for your gas, electricity or phone bill, there are also organizations throughout Atlanta that might be able to help you.

Georgia Natural Gas Senior Discount
Services: Customers who are over 65 and have an annual household income of $14,355 are eligible for a discount off their base charges, as well as a reduced per-thermo charge.

State Energy Assistance Program 
Two Peachtree Street NW, Suite 19-268
Atlanta, GA 30303
Phone: (404) 656-6696
Services: The regular home energy assistance benefits will range from $158 to $200 and are projected to average approximately $179 for a one-time benefit payment to approximately 61,000 low-income households. The crisis assistance s provided to eligible households within 48 hours after an eligible household applies and within 18 hours in a life-threatening situation. The opening of the Energy Crisis Intervention is determined by severe and unusual weather-related conditions.
Criteria:

• Your income is at or below 150% of the poverty level for Georgia:
  • $12,885 for a one-person household;
  • $17,415 for a two-person household;
  • $21,945 for a three-person household;
  • $26,475 for a four-person household;
  • $31,005 for a five-person household;
  • $35,535 for a six-person household;
  • $40,065 for a seven-person household;
  • $44,595 for a household of eight or more
• You take responsibility for paying the cost of energy for the home.
• You are all U.S. citizens or legally admitted aliens

Georgia Heating Energy Assistance Team
2167 Northlake Parkway, Suite 103
Tucker, GA 30084
Phone: (678) 406-0212
Email: info@heatga.org
Services: The nation's first statewide fuel fund, H.E.A.T. provides energy assistance to the less fortunate as a joint effort among concerned citizens, businesses and state government. We depend on the generous donations of corporations, energy suppliers, and individuals, as well as the leadership of businesses and community volunteers throughout Georgia.
Criteria:

• Total gross yearly household income is at or below 150% of the Poverty Income Guidelines for Georgia.
  • $14,700 for a one-person household
  • $19,800 for a two-person household
  • $24,900 for a three-person household
  • $30,000 for a four-person household
  • $35,100 for a five-person household
  • $40,200 for a six-person household
  • $45,300 for a seven-person household
  • $50,400 for an eight-person household
• For households with nine or more persons, add $5,100 for each additional family member.
• Applicant is responsible for the cost of energy for the primary home heating source.
• Household members are citizens of the United States or legally admitted aliens.
• Applicant has received a disconnection notice or needs to restore service (must provide verification). 
• Energy assistance is provided within 48 hours after eligible household applies and within 18 hours for households with an individual in a life-threatening situation.
• If a life-threatening situation exists, the applicant must present at the time of application a medical statement or verification of the medical condition by an approved medical staff person.